Website terms of use

By using the website www.drheatherbullen.co.uk and accessing our services, you agree to comply by the terms of use set out in this policy. Your use of our website is also governed by our Privacy Notice.  We will collect, use and process your personal data in accordance with our obligations under the Data Protection Legislation and our Privacy Notice

Intellectual Property

All content on our website and our social media accounts, including but not limited to text, graphics, logos, images, and software, is our property (or the property of our licensors) and is protected by copyright and other intellectual property laws.

You may access, view and use our website in a web browser, print and save pages for later offline viewing, but you may not use, reproduce, distribute, sell, sub-licence, store or create derivative works based on any content from our website or our social media accounts without our prior written consent.  You must always acknowledge us (or our licensors, as appropriate) as the owner of the content on our website and on our social media channels. 

Disclaimers

We make no representations or warranties, express or implied, that our website will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.

We make no representations or warranties regarding the accuracy or completeness of the content, or that the content is up-to-date. We shall not be liable for any inaccuracy, or direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website. 

Governing Law

These Website Terms of Use are governed by and construed in accordance with  UK laws. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the UK.

Changes to This Policy

We may update this policy from time to time.

Contact Information

If you have any questions or concerns about our website or these Website Terms of Use, please contact us.

Name: Dr Heather Bullen 

Address: Motherwell, Scotland

Email: contact@drheatherbullen.co.uk

Amended 11/11/24

Privacy Policy

Introduction

At Dr Heather Bullen, we are committed to protecting the privacy and security of our clients’ personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

The Data We Collect

We may collect the following types of personal data:

  • Contact information that you provide me with to get in touch to book appointments

  • Health information relevant to your treatments

  • Payment transaction data, what has been charged, when payment received and debt information

  • Contact mailing preferences

  • Analytics: This website collects personal data to power our site analytics, including your IP address, information about your browser, network, and device and web pages you visited prior to coming to this website.  This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, timestamps.

How We Use Your Data

Your personal data is used to:

  • Schedule appointments

  • Provide psychiatry consultation services

  • Process payments

  • Comply with legal obligations, set out below

  • We share analytics data with Squarespace, our website analytics provider, to learn about site traffic and activity.

Lawful Basis for Processing

We process your data on the following lawful bases:

  • Consent: We will obtain your explicit consent to collect and use your health-related data.

  • Contractual necessity: Processing is necessary to fulfil our service agreement with you.

  • Legal obligation: We may process data when required by law if required for Safeguarding purposes.

Data Sharing and Transfers

We do not share your personal data with third parties without your consent, except when required by law or to protect your Safeguarding interests.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our site, you acknowledge that the personal information you voluntarily share with us through this site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data

  • Restrict processing and or object to processing

  • Data portability

Data Retention

We retain your personal data for as long as necessary to provide you with our services and as required by law.

Changes to This Policy

We may update this policy from time to time.

Contact

If you have questions about our privacy policy, please contact us.

Name: Dr Heather Bullen 

Address: Motherwell, Scotland

Email: contact@drheatherbullen.co.uk

Amended 11/11/24

Cookies Policy

Our website www.drheatherbullen.co.uk uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

If at any time you want to withdraw your consent related to this cookies policy, you must delete the cookies stored on your computer (PC or mobile) through adjustments and settings of your Internet browser.
Unless you have adjusted your browser settings, our system creates new cookies every time you visit our Web Site. Note that all Internet browsers allow changing those settings.

Changes to This Policy

We may update this policy from time to time.

Contact

If you have questions about our privacy policy, please contact us.

Name: Dr Heather Bullen 

Address: Motherwell, Scotland

Email: contact@drheatherbullen.co.uk

Amended 11/11/24